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AG at 2023 Electronic Security Expo (ESX)

May 5, 2023 11:54:40 AM

AvantGuard will be participating in the Electronic Security Associations ESX event June 5 – 7 at the Kentucky International Convention Center in Louisville, Kentucky. Join us in booth #709 as we feature our premier tools and services trusted by over 2,800 dealers to keep 1.7 million subscribers safe.

Representatives from both Becklar and AvantGuard, a Becklar Company, have been invited to speak on four panels during ESX this year. Here's who will be representing Becklar and AvantGuard and which panel they will be participating in.

Panels and Guest Speakers at ESX

Open Exchange Breakfast, June 6, 8:30 - 9:45 am ET - Becklar CTO, Tyler Tribe, will be part of a three person panel also headlined by Elizabeth Parks of Parks Associates and Bart Proctor of Pye-Barker. George De Marco, ESX Chairman will be moderating the event. The panelists will discuss new technologies, services and go-to-market strategies. This event will help prepare for future emerging technologies and how it will affect your company. 

The Expanding Case for Personal Emergency Response Systems, June 6, 2023 10:00 - 11:15 am ET - AvantGuard Senior VP of Sales, Troy Iverson joins the panel to discuss all things PERS. You'll learn the differences between PERS and mPERS and what the target markets are, hidden RMR opportunities, and the growth potential in the lone worker market.

Monitoring Smart Tank - Next Gen Tech That Reduces False Alarm Dispatches and Attrition, June 7, 9:45 - 11:00 am ET - AvantGuard Director of Sales, Matthew Brandon joins this dynamic session as top monitoring centers give their "elevator pitch" for the best ways their respective companies reduce false alarms. This is a great opportunity to learn how AG maintains the fastest response times in the industry

Monitoring Innovations - The Future is Here, June 8, 10:00 - 11:15 am ET - AvantGuard VP of Information Security, Rich Watts joins this panel to discuss why monitoring practices need to change to fit end users' needs, changing  monitoring expectations, as well as new technologies that can help drive higher RMR. 

AG Technology on Display at ESX

At the AvantGuard booth #709 we'll be featuring tools and services that are trusted by thousands of dealers and almost two million subscribers. These include: 

The AG App – For technicians out in the field, the AG Mobile App simplifies the process of placing accounts on test using their mobile phone.  And the app allows technicians to manage accounts from their mobile device. It also gives them the ability to identify and pull-up accounts that are closest to their location, so they don’t have to backtrack when traveling from account to account. The app is now integrated with Google and Apple Maps, so if a tech needs help finding their way, one click on the address will provide directions. 

AG Chat – This technology helps to quickly confirm or disregard signals by creating a secure group chat for all members on the subscribers contact list to communicate with each other via chat. It expedites the alarm verification process without the time-consuming process of making phone calls to a subscriber’s contact list which often go unanswered. The result is the fastest possible emergency response times for the best customer outcome. 

Dealer Dashboard – A revolutionary data visualization tool that can help dealers minimize attrition, maximize monitoring efficiency, and capitalize on service opportunities. The dealer dashboard includes widgets such as the MLS Tool. With the free MLS Tool, dealers can see when their accounts list their property for sale. This provides an opportunity to contact customers before they sell to possibly retain them as a customer in their new home. An additional benefit is being able to see when houses have been recently purchased, giving dealers a jump start on connecting with the new residents.   

AG Honored at ESX in 2022 

Last year, AvantGuard received three innovation awards from ESA at the Security Expo:  

  • The interactive Services for End Users Award in recognition for AG Chat 
  • The Dealer App Innovation award for AG’s MLS Reporting Tool 
  • The ESX Dispatch Technology Award, given for AG’s overall services and innovative technologies created to reduce false dispatches, decrease subscriber attrition, and help grow a dealer’s business.  

These AvantGuard innovations have brought numerous benefits to our dealer partners. For example, AG Chat has proven valuable in the following ways:  

  • Reducing false alarm dispatches by 54%   
  • Expediting the time to first engagement from minutes to seconds 
  • Decreasing costs associated with fines for both dealers and their customers while enhancing their overall safety and service 

AvantGuard’s MLS Tool, part of the Dealer Dashboard, has received abundant praise from dealers as well for enabling them to be proactive in retaining accounts while secondarily serving as a lead generator to offer services to incoming new property owners.   

Join Us at ESX 

You can learn about the benefits of all these great technologies and our unrivaled dedication to customer service in our ESX booth #709, June 5-7, at the Kentucky International Convention Center in Louisville. We can’t wait to see you there! 

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