We are the relationships-first monitoring center. It is our mission to: provide first-rate service to the dealers we partner with and the subscribers we protect; to constantly improve efficiency by innovating the monitoring process and challenging the status quo; and to prioritize development for our team members, our technology, and the way we approach challenges.

Our Values

Service

Sometimes life gets crazy. We get that. That's why we love to help people relax and enjoy their lives. So, lean back, rest those weary eyes, and watch those five-star reviews stack themselves up. We've got this under control.

Efficiency

We get help to people when they need it. Our constant training, testing and failover tests prove that we will maintain efficiency, even when bad things happen. Our redundancy is tried and true, our operators are lightning fast and our new chat tool sends dispatch times through the floor.

Development

A chain is only as strong as its weakest link. Our bottom-up management approach keeps operators on top of their game, technology at its prime, and procedures up-to-date. When a newer, better way to tackle challenges arrives, we take it.

Meet the Team

We love working together to make your business a success. Browse below to meet those you'll be working with.

Management
Operations & Tech
Sales & Marketing

President

Justin Bailey

CEO

Josh Garner

CFO

Brian Davis

CHRO

Rich Slater

Sr. Operations Manager

Suzie Nye

Rabbit

Dealer Services Manager

Leif Boren

VP Information Tech

Rich Watts

Account Executive

Veronica Smith

VP Sales

Troy Iverson

Marketing Director

Mike Langell

National Accounts, East

Matthew Brandon

National Accounts, West

Jeff Dickerson

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Timeline

Our monitoring roots trace back over 40 years. Since then, our innovative team has lead us to become pioneers in central station and disaster recovery. We now provide services to dealers across all 50 states, Puerto Rico and Canada.

1977

What is now known as AvantGuard Monitoring was originally founded as Mountain Alarm. A traditional alarm company that monitored approximately 300 burglar alarm accounts.

2002

We opened a second central station in Tacoma, Washington and began wholesaling our monitoring services.

2004

The wholesale monitoring division of Mountain Alarm was formally branded as AvantGuard Monitoring Centers.

2013

We opened a fully-redundant monitoring center in Rexburg, Idaho.

Today

Now, AvantGuard is a truly independent wholesale alarm monitoring company that provides its services to hundreds of dealers and their subscribers across North America.

Our Friends & Partners

We partner with the best companies in their respective industries to help dealers like you to provide excellent solutions and assets to your business and customers. Often, our partners provide meaningful discounts or special offers to give you a leg up.

See Partner List