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What is a Central Station Monitoring System?

Mandee Thomas
Jul 10, 2019 8:04:00 AM

A central monitoring station, also known as an alarm monitoring center or wholesale alarm station, provides watchful services to a variety of industries in order to manage devices and respond to critical events. Central monitoring stations make use of automation software, redundant technology, and trained operators to reach out to subscribers and/or emergency services when an alarm signal is received.

What Services do Alarm Monitoring Centers Offer?

Central station services can be implemented in numerous industries, especially as the realm of IoT grows. If there is a need for a system to be supervised, then alarm monitoring can have a place.

Here are some of the top industries that make use of central station monitoring technology:

How are Central Stations Regulated?

Third-party inspection companies evaluate and regulate central stations in the United States. Some of these regulatory companies include The Monitoring Association (TMA), Underwriters Laboratories (UL), and Factory Mutual (FM) Approved. 

Outside of industry certifications, central monitoring stations can demonstrate their commitment by being members of the Electronic Security Association (ESA), the Better Business Bureau (BBB), the Medical Alert Monitoring Association (MAMA), and being NFPA compliant.

The Monitoring Association (TMA)

TMA represents professional monitoring companies around the world, and serves as the highest industry standard for reliability and service. Their 5 Diamond certification, presented to qualifying central stations, represents a company’s ability to meet the demands of TMA’s “5 commitments of excellence.”

Underwriters Laboratories (UL)

Central monitoring stations that meet the requirements to be UL certified (also known as UL listed), demonstrate compliance to industry standards and a commitment to safety. The process to meet UL requirements is rigorous and ongoing, but companies that reach these qualifications demonstrate reliability and give their customers peace of mind.

Factory Mutual (FM) Approval

FM Approved utilizes scientific research and testing to ensure that products meet the highest standards for safety and property loss prevention. As a third-party certification service, they offer an outside perspective and ensure that companies adhere to a high level of verification.

What are the Benefits of Monitored Alarm Systems?

Having a monitored alarm system can be a great benefit in both business and residential settings. It provides a valuable layer of protection that can help safeguard important assets and prevent property loss.

Check out these articles to learn more about the differences between professional and self-monitored alarm systems:

Learn more about the professional monitoring services AvantGuard has to offer.

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