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The AG Update: Ep. 31

Nov 11, 2019 8:56:41 AM

Hiker's Apple watch dials 911, the extra dealer monitoring services that go above and beyond, and more...

AG_Weekly_31

Links To Resources:

  1. Hiker's Apple Watch Dials 911
  2. The Extra Dealer Monitoring Services That Go Above and Beyond
  3. The Three Types of Fire Alarm Monitoring

Transcript:

Hiker's Apple Watch Dials 911

Fall detection is a growing field, and has already gone beyond the traditional pendant. Just recently, a man was on a hike in Hartshore Woods Park, New Jersey, when he ended up sliding down a steep cliff and falling into the river below.

His Apple Watch detected the fall and called 911. He was then able to get medical help sent his way. The man has since recovered, and credits the Apple Watch for saving his life.

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The Extra Dealer Monitoring Services That Go Above and Beyond

What makes a monitoring center stand out? Let’s start by taking a look at what extras AvantGuard offers. One extra is answering services, where a dealer can call the center after-hours and still receive help.

Another standout service is AvantGuard operators are trained to stay on the line with customers during an emergency, providing a sense of comfort. There is also a vanity line, meaning that a customer is given a dedicated phone number that AvantGuard answers on behalf of the dealer’s company.

Lastly, AG Chat is a feature that allows for better verification of alarms.  

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The Three Types of Fire Alarm Monitoring

Fires cause a significant amount of damage. Understanding the three types of fire alarm monitoring systems can greatly decrease the chance of fire impacting you or your business.

Ionization fire alarms are best for detecting high flames. Photoelectric are better for detecting smoldering fires.

Combination alarms feature both fire detecting technologies, and the USFA recommends this one as the best device when it comes to fire alarms.  

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