--- title: "The AG Update: Ep. 31" description: In this week's AG Update we discuss a hiker's apple watch calls 911, the extra dealer monitoring services that go above and beyond, and the three types of fire alarm monitoring systems image: https://www.agmonitoring.com/hubfs/custom-video-thumbnails/AG_Weekly_Update_31.png --- [![AG_Logo_BecklarCo_white](https://www.agmonitoring.com/hs-fs/hubfs/Images/Logos/AG%20Logos/AG_Logo_BecklarCo_white.png?width=657&height=178&name=AG_Logo_BecklarCo_white.png "AG_Logo_BecklarCo_white")](https://agmonitoring.com) [![Dealer](https://no-cache.hubspot.com/cta/default/4280184/9ec27b82-55c0-4206-800b-604843cece9a.png)](https://cta-redirect.hubspot.com/cta/redirect/4280184/9ec27b82-55c0-4206-800b-604843cece9a) ** ** ** #### [![Security_icon](https://www.agmonitoring.com/hs-fs/hubfs/Images/Icons/Icons%20for%20Main%20Navigation%20Bar/Industries/Security_icon.png?width=201&name=Security_icon.png) 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![](https://www.agmonitoring.com/hubfs/Images/Blog%20Assets/Banner%20Images%20(Blog)/the-ag-update-background.png) # The AG Update: Ep. 31 Written by [Adri Hunsaker](https://www.agmonitoring.com/blog/industry-news/author/adri-hunsaker) Nov 11, 2019 8:56:41 AM ## Hiker's Apple watch dials 911, the extra dealer monitoring services that go above and beyond, and more... **Links To Resources:** 1. [Hiker's Apple Watch Dials 911](https://www.agmonitoring.com/blog/industry-news/hikers-apple-watch-dials-911) 2. [The Extra Dealer Monitoring Services That Go Above and Beyond](https://www.agmonitoring.com/blog/industry-news/the-extra-dealer-monitoring-services-that-go-above-and-beyond) 3. [The Three Types of Fire Alarm Monitoring](https://www.agmonitoring.com/blog/industry-news/three-types-fire-alarm-monitoring) **Transcript:** ## Hiker's Apple Watch Dials 911 Fall detection is a growing field, and has already gone beyond the traditional pendant. Just recently, a man was on a hike in Hartshore Woods Park, New Jersey, when he ended up sliding down a steep cliff and falling into the river below. His Apple Watch detected the fall and called 911. He was then able to get medical help sent his way. The man has since recovered, and credits the Apple Watch for saving his life. **Click The Image To Read More** [**![hikers-apple-watch-featured](https://www.agmonitoring.com/hs-fs/hubfs/Images/Blog%20Assets/Facebook%20Size%20Banner%20Images%20(Blog)/hikers-apple-watch-featured.png?width=800&name=hikers-apple-watch-featured.png)**](https://www.agmonitoring.com/blog/industry-news/hikers-apple-watch-dials-911) ## The Extra Dealer Monitoring Services That Go Above and Beyond What makes a monitoring center stand out? Let’s start by taking a look at what extras AvantGuard offers. One extra is answering services, where a dealer can call the center after-hours and still receive help. Another standout service is AvantGuard operators are trained to stay on the line with customers during an emergency, providing a sense of comfort. There is also a vanity line, meaning that a customer is given a dedicated phone number that AvantGuard answers on behalf of the dealer’s company. Lastly, AG Chat is a feature that allows for better verification of alarms.   **Click The Image To Read More** [![The Extra Dealer Monitoring Services That Go Above and Beyond_fb](https://www.agmonitoring.com/hs-fs/hubfs/Images/Blog%20Assets/Facebook%20Size%20Banner%20Images%20(Blog)/The%20Extra%20Dealer%20Monitoring%20Services%20That%20Go%20Above%20and%20Beyond_fb.png?width=800&name=The%20Extra%20Dealer%20Monitoring%20Services%20That%20Go%20Above%20and%20Beyond_fb.png)](https://www.agmonitoring.com/blog/industry-news/the-extra-dealer-monitoring-services-that-go-above-and-beyond) ## The Three Types of Fire Alarm Monitoring Fires cause a significant amount of damage. Understanding the three types of fire alarm monitoring systems can greatly decrease the chance of fire impacting you or your business. Ionization fire alarms are best for detecting high flames. Photoelectric are better for detecting smoldering fires. Combination alarms feature both fire detecting technologies, and the USFA recommends this one as the best device when it comes to fire alarms.   **Click The Image To Read More** [![The Three Types of Fire Alarm Monitoring _fb](https://www.agmonitoring.com/hs-fs/hubfs/Images/Blog%20Assets/Facebook%20Size%20Banner%20Images%20(Blog)/The%20Three%20Types%20of%20Fire%20Alarm%20Monitoring%20_fb.png?width=800&name=The%20Three%20Types%20of%20Fire%20Alarm%20Monitoring%20_fb.png)](https://www.agmonitoring.com/blog/industry-news/three-types-fire-alarm-monitoring) ## A Great Offer, Just a Click Away Lorem ipsum dolor sit amet, consectetur adipiscing elit ** Take advantage of our robust library of industry and AG related news, articles, webinars and other resources available through our [resource center](https://www.agmonitoring.com/resources/resource-center) to enhance your success.  You will also discover valuable insights and content you can share with your subscribers through your website, newsletters, and emails. 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[![tma-5-diamond-logo_white](https://www.agmonitoring.com/hs-fs/hubfs/Images/Logos/Certification%20Logos/tma-5-diamond-logo_white.png?width=200&name=tma-5-diamond-logo_white.png "tma-5-diamond-logo_white")](https://www.agmonitoring.com/company/credentials) [![ul-logo_white](https://www.agmonitoring.com/hs-fs/hubfs/Images/Logos/Certification%20Logos/ul-logo_white.png?width=200&name=ul-logo_white.png "ul-logo_white")](https://www.agmonitoring.com/company/credentials) [![fm-approval-logo_white](https://www.agmonitoring.com/hs-fs/hubfs/Images/Logos/Certification%20Logos/fm-approval-logo_white.png?width=200&name=fm-approval-logo_white.png "fm-approval-logo_white")](https://www.agmonitoring.com/company/credentials) ```json { "@context" : "https://schema.org", "@type" : "BlogPosting", "author" : { "@type" : "Person", "name" : "Adri Hunsaker", "url" : "https://www.agmonitoring.com/blog/industry-news/author/adri-hunsaker" }, "dateModified" : "2019-11-11T15:56:41.131Z", "datePublished" : "2019-11-11T15:56:41.000Z", "headline" : "The AG Update: Ep. 31", "image" : [ "https://www.agmonitoring.com/hubfs/custom-video-thumbnails/AG_Weekly_Update_31.png" ], "mainEntityOfPage" : { "@id" : "https://www.agmonitoring.com/blog/industry-news/the-ag-update-ep-31", "@type" : "WebPage" }, "publisher" : { "@type" : "Organization", "logo" : { "@type" : "ImageObject", "url" : "https://www.agmonitoring.com/hubfs/1-Becklar_Master%20(15).png" }, "name" : "Becklar Monitoring" } } ``` ```json { "@context" : "https://schema.org", "@type" : "VideoObject", "caption" : { "@type" : "MediaObject", "contentUrl" : "https://www.agmonitoring.com/media-transcripts/20562552814/en.vtt", "inLanguage" : "en", "name" : "en Captions" }, "contentUrl" : "https://4280184.fs1.hubspotusercontent-na1.net/hubfs/4280184/Video/AG%20Weekly/AG_Weekly_31.mp4", "dateModified" : "2025-09-05T16:32:12.367Z", "duration" : "PT1M54.74S", "height" : 1080, "name" : "AG_Weekly_31", "thumbnailUrl" : "https://4280184.fs1.hubspotusercontent-na1.net/hubfs/4280184/Video/AG%20Weekly/AG_Weekly_31.mp4/medium.jpg?t=1757089932367", "uploadDate" : "2019-11-07T23:16:08.504Z", "width" : 1920 } ``` ```json { "@context" : "http://schema.org", "@type" : "Organization", "alternateName" : "AvantGuard", "contactPoint" : { "@type" : "ContactPoint", "areaServed" : "US", "availableLanguage" : "English", "contactOption" : "TollFree", "contactType" : "customer service", "telephone" : "+18772069141" }, "logo" : "https://cdn2.hubspot.net/hubfs/4280184/Website%20Assets/Logos/logo.png", "name" : "AvantGuard Monitoring Centers", "sameAs" : [ "https://www.facebook.com/AvantGuardMon/", "https://twitter.com/avantguardmon", "https://www.instagram.com/avantguardmon/", "https://www.linkedin.com/company/avantguard-monitoring-centers" ], "url" : "https://agmonitoring.com" } ``` ```json { "@context" : "http://schema.org", "@id" : "", "@type" : "ProfessionalService", "address" : { "@type" : "PostalAddress", "addressCountry" : "", "addressLocality" : "Ogden", "postalCode" : "84403", "streetAddress" : "4699 Harrison Blvd." }, "geo" : { "@type" : "GeoCoordinates", "latitude" : 41.1780108, "longitude" : -111.9500321 }, "image" : "https://cdn2.hubspot.net/hubfs/4280184/Website%20Assets/Logos/logo.png", "name" : "AvantGuard Monitoring Centers", "openingHoursSpecification" : { "@type" : "OpeningHoursSpecification", "closes" : "23:59", "dayOfWeek" : [ "Monday", "Tuesday", "Wednesday", "Thursday", "Friday", "Saturday", "Sunday" ], "opens" : "00:00" }, "priceRange" : "$$$", "sameAs" : [ "https://www.facebook.com/AvantGuardMon/", "https://twitter.com/avantguardmon", "https://www.instagram.com/avantguardmon/", "https://www.linkedin.com/company/avantguard-monitoring-centers" ], "telephone" : "8772069141", "url" : "https://www.agmonitoring.com/" } ``` ```json { "@context" : "http://schema.org", "@id" : "#website", "@type" : "WebSite", "name" : "AvantGuard Monitoring", "potentialAction" : { "@type" : "SearchAction", "query-input" : "required name=search_term_string", "target" : "https://www.agmonitoring.com/?s={search_term_string}" }, "url" : "https://www.agmonitoring.com/" } ``` ```json // ```