Your customers are going to want to weigh their options when it comes to PERS monitoring and the type of medical alert monitoring device they need. It’s important to be upfront, and honest with them. Let them know the difference between professional and self monitoring options and the pros and cons of both.
A self monitored PERS device means that the system is not connected to a professional monitoring company. Instead the system generally has a two-way voice panel that is able to connect directly to emergency services (911) or to someone on their contact list.
One of the main advantages of self monitoring is the price. Self monitoring customers don’t need to pay a monthly fee to have professionals monitor their device 24/7. Also associated with price is equipment. Self monitoring customers can often purchase the PERS equipment outright, so there is no need to pay any rental fees.
Why Professional Medical Alert Monitoring
A professionally medical alert monitoring device receives 24/7 protection. This means that someone is looking after you every second of every day. Self monitoring customers might have an event happen in the middle of the night where they need assistance, but may not be able to get a hold of anybody on their contact list because they are asleep. That will never happen with professional medical alert monitoring.
Fall detection is another big reason why your customers should consider professional monitoring. Many self monitoring devices can’t detect a fall and rely on the customer to be able to push the button to contact emergency services. Fall detecting devices, like the Belle LTE from Freeus, can alert EMS after a spill, and get prompt help to customers who need it immediately.
Staying up on technology is also crucial for professional medical alert monitoring. One advantage to renting equipment is having faulty, or outdated equipment replaced by the company. Especially now that 5G technology is beginning to roll out, and that 2G and 3G equipment will soon be rendered obsolete. It’s the dealer’s responsibility to ensure that customers have proper functioning equipment, which keeps the customer covered.
Mobility is crucial for the aging community. More senior citizens are able to leave the home and remain self-sufficient than ever before, so they need a mPERS device that meets their active lifestyles. Many self monitoring devices don’t have cellular technology built into them to provide coverage to customers outside of the home.
The facts are, when you add up all the pros of having your medical alert monitoring device professionally monitored, the benefits easily outweigh self monitoring solutions. Make sure your customers know that even though they could save a few pennies going the self monitoring route, the risk far exceeds the benefit of saving money. And if you’re looking for a best in class company to monitor your PERS and mPERS devices, reach out to AvantGuard who is an industry leader in PERS monitoring.