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Creating The AG App Through Customer Feedback

Jan 7, 2021 8:00:00 AM

In June of 2019, AvantGuard released the AG App, AvantGuard’s mobile app for dealers. The app is great for technicians and business owners to manage their accounts and test those accounts from a smartphone.

AG App Features

At AvantGuard, we are always looking for ways to better serve you. The AG app helps make the process of testing your accounts more uniform and streamlined. From your phone, you can manage the entire testing process without having to call into the central station. The app will also locate accounts that are near you to make your travel more efficient. You can also test multiple zones simultaneously and look up your test history to make sure none of your accounts where left untested.

AG App is completely customizable so you can adjust the default settings to your needs. Within the app, you can see each of your account’s information in one place including the site type, site devices and site groups.

No need to worry if you don’t know how to get to the address listed in the account. With integration from Apple and Google Maps, you can quickly pull up the location and directions so you can find your way easily.

Another great feature is the ability to click on a phone number within the account to make a call. No need to try to remember the number and then dial it. You can do it all from within the app.

We are constantly listening to you, our valued customers, and updating the app with the features you need. Even before the launch of the app, President of AvantGuard, Justin Bailey said, “Before we began building the app, we reached out to our customers and asked them what they liked about their existing account management tools, and what they’d like to have.”

We welcome and value your feedback and are committed to build upon and strengthen our relationship of trust with you!

As we kick off the new year, each of these articles will be made available through our website's resource center, along with any important product updates or announcements for you through our webpage.

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