ROCKFORD, IL – Pneumonia among our elderly population is the leading cause of death from infectious diseases. Usually having multiple health issues, elderly patients often have weaker immune systems, which make them more susceptible to illness.
On January 27th at 8:20am, William pressed his button. AG team member Stevie immediately answered his call. William began to tell her that he had a fever of 104 degrees and that he was having trouble breathing, and coughing all the time. Being in a wheel chair, William had become too weak to even move his chair. At once Stevie sent the paramedics.
Stevie waited with William as EMS were dispatched, assuring him that help was on the way.
Upon arrival EMS already knew his symptoms, thanks to the information Stevie gave them, and took him straight to the hospital.
After assessing William’s condition, the doctors started him on medicine for pneumonia. They told William that if he had waited longer, he may not have made it.
"The doctor’s told me that I had a potentially fatal strain of pneumonia.” William said. "And at my age, it’s very difficult to fight pneumonia on my own.” "You all were just great, quick and dependable.” He added.
AG was happy to learn that after a few days in the hospital, William is home recovering well.
We thank AG team member Stevie for her dedicated and concerned efforts in William’s behalf. We extend our appreciation to the PERS dealer who installed this system, giving William the added confidence that help is always there.
We express gratitude for the AvantGuard team and their dedicated and constant endeavor to protect the lives and properties of their customers.
If you would like to share a story of how an AvantGuard employee’s quick action helped to save, or protect the property of your customers, please email us at firstname.lastname@example.org. We would love to share it!