--- title: AvantGuard Innovates Through Pandemic description: AG remains flexible to keep employees safe, but also providing a safe work space for those who continue to come into the office for work. image: https://www.agmonitoring.com/hubfs/Images/Blog%20Assets/Facebook%20Size%20Banner%20Images%20%28Blog%29/AvantGuard%20Innovates%20Through%20Pandemic%20_fb.png --- [![AG_Logo_BecklarCo_white](https://www.agmonitoring.com/hs-fs/hubfs/Images/Logos/AG%20Logos/AG_Logo_BecklarCo_white.png?width=657&height=178&name=AG_Logo_BecklarCo_white.png "AG_Logo_BecklarCo_white")](https://agmonitoring.com) [![Dealer](https://no-cache.hubspot.com/cta/default/4280184/9ec27b82-55c0-4206-800b-604843cece9a.png)](https://cta-redirect.hubspot.com/cta/redirect/4280184/9ec27b82-55c0-4206-800b-604843cece9a) ** ** ** #### [![Security_icon](https://www.agmonitoring.com/hs-fs/hubfs/Images/Icons/Icons%20for%20Main%20Navigation%20Bar/Industries/Security_icon.png?width=201&name=Security_icon.png) 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![](https://www.agmonitoring.com/hubfs/Images/Blog%20Assets/Banner%20Images%20(Blog)/AvantGuard%20Innovates%20Through%20Pandemic_.jpg) [AG News](https://www.agmonitoring.com/blog/industry-news/tag/ag-news) 1 min read # AvantGuard Innovates Through Pandemic Written by [Jonathan Knoder](https://www.agmonitoring.com/blog/industry-news/author/jonathan-knoder) Nov 1, 2021 9:30:00 AM Creating processes during the pandemic has been a moving target, but AG has remained flexible and on the cutting edge to keep employees healthy and safe while continuing to provide our fast, accurate, caring service for your subscribers.  While news of the COVID-19 pandemic was just beginning to spread in early 2020, AvantGuard leadership fully understood this was something that could seriously impact subscriber’s safety and the safety of AG employees. In preparation, weeks prior to the mass gathering shutdowns, including the postponement of ISC West 2020, AG was already taking the necessary steps to implement an emergency mobile monitoring plan that would facilitate uninterrupted service, while simultaneously keeping employees and the community safe from the spread of the virus. AvantGuard began testing a mobile monitoring plan by having their IT team set up an encrypted virtual private network for operators to access the necessary monitoring software. Mobile workstations were provided to operators along with the necessary training and strict guidelines for effective monitoring from home. AG began testing with a single operator, and incrementally increased the implementation of their mobile monitoring plan. AvantGuard’s advanced preparations put its employees and customers in the best possible situation for maximum safety and protection during the pandemic. AG continues to offer a hybrid ‘work-from-home model.’ [AvantGuard Monitoring Centers](https://www.agmonitoring.com/) (AG) is a premier provider of wholesale alarm monitoring, offering professional monitoring services, cloud monitoring and hybrid partnerships across the security, fire, PERS, and IoT industries. AG utilizes the most advanced monitoring technology with three state-of-the-art, hot-redundant monitoring centers, staffed with highly trained operators who respond promptly and compassionately to alarm signals across all 50 states, Puerto Rico and Canada. AG currently partners with over 1,200 dealers and provides monitoring services for over a 1.2 million subscribers. AvantGuard is UL Listed, FM Approved and TMA 5 Diamond Certified, exceeding all standards of excellence in the monitoring services industry. ** Take advantage of our robust library of industry and AG related news, articles, webinars and other resources available through our [resource center](https://www.agmonitoring.com/resources/resource-center) to enhance your success.  You will also discover valuable insights and content you can share with your subscribers through your website, newsletters, and emails. Receive more useful content like this by signing up for our weekly AG Newsletter below: Previous Story [← Selling Your Security, Fire or PERS Business](https://www.agmonitoring.com/blog/industry-news/selling-your-business) [** ](https://www.agmonitoring.com/blog/industry-news) Next Story [Holiday Marketing Communications for Dealers →](https://www.agmonitoring.com/blog/industry-news/holiday-marketing-communications-for-dealers) ## You May Also Like These Stories on AG News [Business Development](https://www.agmonitoring.com/blog/industry-news/tag/business-development) ### [A Familiar Dealer App with Powerful New Enhancements](https://www.agmonitoring.com/blog/industry-news/dealer-app-enhancements) Jul 26, 2024 4:01:39 PM 3 min read [Business Development](https://www.agmonitoring.com/blog/industry-news/tag/business-development) ### [Becklar Enterprise Monitoring Honored at ESA’s 2024 Electronic Security Expo](https://www.agmonitoring.com/blog/industry-news/enterprise-monitoring-awards-esa-2024) Jun 18, 2024 1:41:51 PM 2 min read [Business Development](https://www.agmonitoring.com/blog/industry-news/tag/business-development) ### [Easy Account Migration for Dealers and Integrators](https://www.agmonitoring.com/blog/industry-news/easy-account-migration-for-dealers-and-integrators) Jun 4, 2024 1:30:48 PM 4 min read **AvantGuard Monitoring Centers, LLC. | P.O. 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