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Feature Spotlight: Account Management Tools

Feb 25, 2021 8:00:00 AM

Account management is one of the most important aspects of your business. Having a system that is well organized, easy to access and control is paramount for a successful business. AvantGuard provides a number of account management tools for you to stay on top of your business.

Private-Label Web Access

Being able to generate reports to keep track of your business is key. The AvantGuard Monitoring Platform provides you the ability to access all of your account information from anywhere you have internet. From here, you can add permissions to others in your company, generate reports, get call recordings as well as manage your billing. The AG Monitoring Platform is sort of a one-stop-shop for you when it comes to easy account management.

The AG App

Speaking of account management, we know that on the technician level, it can be stressful to manage and test accounts. The AG App is a great tool for technicians to manage accounts, put them on test, and view the history of each account all in one useful and intuitive app.

We are constantly updating and advancing the app, as we’ve recently included integration with Google Maps, so you can locate your accounts, and even quickly pull up accounts near your current location. You can also call specific accounts right from the app without having to copy and paste the phone number.

The Dealer Dashboard

The icing on the account management cake is The Dealer Dashboard. Here, you can really dive deep into your accounts to help you maximize your RMR. The Dealer Dashboard is filled with widgets that help make your accounts more efficient and can help you with accounts that may be lowering your RMR.

For instance, you can use the Accounts in Run Away widget to learn which accounts are constantly receiving false alarm notifications or calling into the central station too often. By identifying “problem” accounts, you can work to make your overall account base more efficient. And that’s just one of the ways The Dealer Dashboard can help with your account management. There are many others.

AvantGuard Account Management

By providing you with a number of tools to help simplify the management of your account base, you can focus more on other aspects of your business, while we focus on keeping your customers’ lives and property save and secure.

Take advantage of our robust library of industry and AG related news, articles, webinars, whitepapers, business tips, and other resources available through our resource center to enhance your success.  You will also discover valuable insights and content you can share with your subscribers through your website, newsletters, and emails.

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