Hurricane Harvey Hero

HOUSTON, TX- Logan, an AvantGuard operator, glanced at the most recent broadcast about Hurricane Harvey. His phone rang into silence when nobody picked up. A repeat of the past ten unanswered phone calls, he hung up again and took another phone number from the dwindling list. The ringing tone suddenly died,  and Logan’s heart skipped… Continue reading

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Citizen’s Arrest

Renton, WA – Reid sat in his cousin’s home one summer night as an alarm went off in his own home, less than a mile away. Seconds later, Reid, who was unaware of the situation, received a call from Carlos, the operator who responded to the signal. “There is an alarm going off in zone… Continue reading

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Video Verification Victory

While commuting home from work, Sam received a notification on his phone from his live video feed. The video revealed two masked intruders entering his boat and RV storage property.   Seconds after receiving the notification, Sam got a call from Vanessa, the central station operator who received the alarm signal.   Just after Vanessa… Continue reading

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A Shocking Situation

White House, TN   Sheree was leaving her house one morning when she accidentally put her car into drive instead of reverse.   Because she was in her garage, the tap on the accelerator sent her car into her living room, rupturing the water heater and dismantling the breaker box from the wall.   The… Continue reading

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Con Caught on Camera

  Ontario, CA   All of the employees were at home for the night when the car wash was broken into.   No one was walking on the nearby street to see what was happening, and the darkness of the night made it especially difficult to see clearly.   Because the business had video surveillance… Continue reading

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