Resource Center

AvantGuard Opens  Third Monitoring Center

Oct 19, 2021 2:20:00 PM

AvantGuard celebrates the grand opening of their third monitoring center, strategically placed in Cedar City, Utah. AG president, Justin Bailey said, “We chose Cedar City because of its highly educated and talented workforce. It’s a beautiful community and they have truly rolled out the red carpet for us.” We are currently serving over a million subscribers from Alaska to Puerto Rico, including residents, businesses, schools, hospitals…” 

The new, fully redundant monitoring center is 5,121 square feet occupying the third floor of a three story building with seating for 28 active monitoring specialists at any given time. This state-of-the-art facility adds another layer of redundancy for customers, ensuring continuous ‘up’ time and service for the people who depend on AG for their safety and protection. The new center also helps facilitate the phenomenal growth AG is experiencing.

“On a daily basis our operators save lives and protect people’s property, bringing peace of mind to our customers and their families,” said Ray Refuerzo, VP of Operations at AG. “Regularly customers reach out to us to say thank you for our fast and caring response to their emergency situation.”

The Operations Manager for the new center, Ammon Davis, has been with AvantGuard since July 2013, serving in various rolls – Operator, Training Instructor, Account Executive in Dealer Services, and Training and Quality Manager. “We’re thrilled to be opening here in Cedar City and have felt welcomed by the community. Our team is quickly growing and embracing the AG ‘We Care First’ culture, and we’re excited to be working in such a beautiful facility," said Davis.

The grand opening for employees, friends and family, and potential new hires will be held at the new AvantGuard Cedar City Monitoring Center, 878 S Sage Drive, Cedar City, UT 84720, on September 22nd from 12 p.m. to 2 p.m. Participants will be able to tour the new facility and lunch will be provided.

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