We are industry leaders in two-way voice monitoring.
Two-way-voice monitoring is an incredibly helpful feature in ensuring the accuracy of alarm triggers. This is not a service that all central stations can provide, and those that do often don’t provide it well. AvantGuard, however, has invested in telephone and automation integration that allows our operators to seamlessly connect to a two-way voice alarm and speak directly with the customer over a speaker on the premise. Our advanced technology and scale allow us to offer this service at its full potential to tens of thousands of clients.
AvantGuard provides not only the most advanced two-way-voice systems available, but the most talented team to back them as well. Our employees must participate in an in depth training process designed to help them provide the best customer service possible. We also utilize continuous training to keep our employees up to speed on the latest innovations in the two-way-voice monitoring industry, and employ a quality assurance team to make sure that we are constantly improving the service we provide to both our dealers and their customers. When you choose AvantGuard for your two-way-voice monitoring needs, you can rest assured that you will receive the fast, friendly and accurate response you need to every alarm trigger.
An important element of two-way
voice is PERS (Personal Emergency Response System) monitoring. This feature
allows customers to report personal injuries within the home and receive a
timely response from one of our trained operators over an intercom in their
home. This is an incredibly effective feature in situations where every second counts.
Click here for more information on PERS.
For more information on Two Way Voice Monitoring please contact our Sales Department at 877-206-9141. We will be happy to answer any questions you may have about this feature, and assist you in adding it to your accounts.