As an AvantGuard Dealer, you will be assigned a dedicated Dealer Care Representative who will specialize in working with you to take care of your accounts. We make sure that your Dealer Care Representative is very familiar with your business and its customers, and is your main point of contact with AvantGuard. This provides our dealers with the personalized care they need to keep their subscribers happy, and makes contact between AvantGuard and their businesses as quick and easy as possible.
Our representatives are highly trained and skilled in providing our dealers with the best customer service available. We take pride in building strong relationships with our dealers and are committed to helping their businesses thrive and grow. We understand that the work we do reflects the businesses we assist, and commit to excellence in service and quality systems to ensure that our dealers’ subscribers are completely satisfied with their experience with AvantGuard. We offer two UL Listed central stations that are fully redundant to make sure that your subscribers’ systems never lose connection with our stations, and utilize an in depth training program for the operators within our centers to ensure a fast, friendly and accurate response to every alarm signal.
When you trust the skilled team at AvantGuard for your alarm monitoring needs,
you can rest assured that the reputation of your business is safe in the hands
of a capable wholesale alarm monitoring provider.
Our Dealer Care Department is available to provide you with the following services:
- Central station forms
- Stages software support
- Setting up new accounts
- New receiver numbers
- Discrepancies or concerns
- Research accounts
- Cellular account services
- Simple portal support