AvantGuard Monitoring Centers was recently contacted by a medical alarm user in New Hampshire who wanted to thank Central Station Operator Bowdie Campbell for saving their life.

On November 23rd 2011, the medical alarm user suffered a violent fall in their home which caused a severe laceration. Fortunately, the subscriber was wearing their medical alarm pendant and was able to push the button to send an emergency signal to AvantGuard Monitoring Centers. That signal was received by Bowdie Campbell. Bowdie quickly established communication in to the user’s home through the medical alarm system. The user noted that they were able to hear Bowdie’s voice, but was so severely injured that they were not able to respond. Following his training and protocol, Bowdie, after not hearing the user in their residence coordinated a fast response with local emergency medical responders.

When the emergency responders arrived at the scene, they found that the user was unconscious, and had lost three quarts of blood. They quickly stabilized the user and rushed them to the hospital where they remained hospitalized over a month.

As soon as the user was released from the hospital they wanted to contact AvantGuard to thank the operator who played such a vital role in saving their life.

AvantGuard is proud to employ such highly trained professionals such as Bowdie! Great job!

-Ag

No tags