AvantGuard Central Station Operator Brenda Herrera is being lauded as somewhat of a hero for the role that she played in coordinating a life saving rescue where fire fighters pulled two people from a raging house fire in Richmond Virginia.

Brenda, who is a Central Station Shift Operator in AvantGuard’s Ogden Utah monitoring facility received an alarm signal from the Virginia residence at 12:08am on the morning of November 5th. Brenda acted flawlessly as she dispatched the appropriate fire and rescue crews to the residence.

Because of the responders fast arrival at the scene, crews were able to pull the two occupants from the burning house and save their lives!

Great work Brenda!

AvantGuard is pleased to offer our Dealers, and their subscribers monitoring services from our two fully redundant, UL 2050 listed Central Stations from highly trained, professional Central Station Operators like Brenda.

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