Archive for November 4th, 2011
Congratulations to Suzie Nye, AvantGuard’s Vice President of Operations who has been named AvantGuard’s Administrator of the Quarter for the third quarter of 2011.
According to Josh Garner, President of AvantGuard Monitoring Centers “The last few months we have paid a lot of attention to the nitty gritty details of providing great service to our dealers. Suzie has spearheaded most of this effort. We have seen tremendous achievements in the overall operation, efficiencies, and quality of service. Primarily she has been overseeing our new hiring initiative, our new scheduling initiative, nuisance signal reduction, and response time management. I’m amazed that she can juggle so many things, and do an outstanding job at all of them.”
Suzie began her career with AvanGuard in 1989 and brings 22 years of invaluable central station operations experience to our company. She oversees AvantGuard’s Utah and Washington Central Station Facilities with over 80 people in two states under her charge. She also oversees AvantGuard’s Data Entry functions. She plays a vital role in AvantGuard’s delivery of fast and accurate alarm response with unrivaled customer service to our Dealers, and their subscribers.
Please join all of us here at AvantGuard in congratulating Suzie on earning the Administrator of the Quarter! Great job Suzie!